Display Related Cases in ICM 5.2.x & 5.3.x
One can use the Case List widget to display a list of all Related Cases cases on Case Work Details Page that are somehow related to the cases you’re looking for. To achieve this requirement, you can visit https://www.ibm.com/developerworks/community/blogs/e8206aad-10e2-4c49-b00c-fee572815374/entry/displaying_related_cases_in_icm_5_2?lang=en for comprehensive solution and it is effective for both ICM 5.2 and 5.3 environments. Beside this, …
July 10, 2018