In IBM CPE 5.5.1, users can change the password of the System User via Administration Console for Content Platform Engine (ACCE). The procedure is required if the System User account does NOT change but the password will change. If both the user account and password are changed at the same time, no special process is …
March 1, 2019
In IBM Content Navigator 3.0.5 there is a new feature introduced of video viewing / streaming. IBM ICN now provides a new video viewer support that allows streaming, with the ability to create bookmarks at any point in the video. Note: Administrator must configure IBM Content Navigator for video viewing before you can stream videos. …
February 4, 2019
You can optionally enable email notification of workflow activities. Users can configure which notifications they want to receive and their preferred locale. For example, users can choose to be notified when work is assigned or when work is approaching or passes a deadline. Configure email notification on the workflow system, in IBM Content Navigator and …
January 18, 2019
In ICM 5.2.x / 5.3.x, you can simply hide or disable response button using script adaptor without removing it permanently from ICM. Following are the steps to achieve this requirement: Edit the Work Details page in ICM Builder. Add a new script adaptor and named it unique. Paste the following code: var editable = payload.workItemEditable;if …
January 11, 2019
Get content event Filenet can fetch information about the users how many time(s) they view particular document(s). Following are the steps to achieve this: Logon to ACCE Console. Go to Target Object Store, Data Design, Document Class, and click on particular class where you want to enable document view audit log. Click on Audit Definition …
January 8, 2019
The solution cannot be retrieved exception when open solution in process designer. When a user tries to open and edit an IBM Case Manager V5.3.3 solution with Process Designer, the solution will not open and the following error will be logged in the application server logs: SystemOut O CIWEB.CPEAppletsPlugin Error: [p8admin(unknown) @ xx.x.xxx.xxx] com.ibm.ecm.cpea.CPEApplets.CPEAppletListenerPluginService.execute() The …
December 24, 2018
There was an issue reported today when IBM Content Navigator (ICN) integrated with IBM FileNet P8 was running smoothly than suddenly when tried to open any of ICN desktops; icm, admin, icmadmin there was a window appears where it was mentioned that, the desktop cannot be found. Ask your system administration to review web application …
November 15, 2018
I’ve recent experienced a problem while using search template in IBM Case Manager Client (ICM). This issue arises after upgrading ICM from 5.1.1.x to 5.3.x in my case. Secondly, in our environment, CPE and XT on same JVM while, ICM and ICN are deployed on anther WAS profile. When tried to search document by providing …
November 13, 2018
Case history tab is slow sometimes in case management software (ICM), when viewing the History tab in the Case Information widget in IBM Case Manager Client, if the case has a large number of case history records associated with it and the Event table in Content Engine has a large number of records, the views …
November 6, 2018
After applying IBM FileNet Workplace xt fix pack 1.1.5.2; Process Configuration Console (PCC) and Process Administrator (PA) can not be launched properly. These windows got stuck in hanging state and couldn’t proceed further as mentioned below screenshot: This is caused by an inconsistency in the applet properties file. To resolve this issue, the following file …
October 16, 2018
