IBM FileNet Workplace XT

IBM FileNet Workplace XT Cannot Open the PCC and PA

October 16, 2018

After applying IBM FileNet Workplace xt fix pack 1.1.5.2; Process Configuration Console (PCC) and Process Administrator (PA) can not be launched properly. These windows got stuck in hanging state and couldn’t proceed further as mentioned below screenshot:

ibm filenet workplace xt

This is caused by an inconsistency in the applet properties file. To resolve this issue, the following file will need to be modified:

<ROOT>IBM\FileNet\WebClient\WorkplaceXT\WEB-INF\appletParameters.properties

For each instance of javaapi.jar on any entry in this file, add a corresponding entry for Jace.jar. For example you may see the following:

# PE Applets Default jar/versions
pe/trusted=pe, pe3pt, psclient, javaapi, wcm, peResources
pe/archive=wcm.jar, wcmResources.jar, pe.jar, psclient.jar, psResources.jar, peResources.jar, pe3pt.jar, javaapi.jar, p8cjares.jar

  • Append to the following:

# PE Applets Default jar/versions
pe/trusted=pe, pe3pt, psclient, javaapi, Jace, wcm, peResources
pe/archive=wcm.jar, wcmResources.jar, pe.jar, psclient.jar, psResources.jar, peResources.jar, pe3pt.jar, javaapi.jar, Jace.jar, p8cjares.jar

  • Once appletParameters.properties has been modified, rebuild the EAR file using the tools in the <ROOT>IBM\FileNet\WebClient\deploy directory.
  • After rebuilding the ear file, redeploy the application to the Application Server.
  • After successfully redeploying the ear file the Java applets should now open successfully using ibm filenet workplace xt.

Environment:

  • Content Platform Engine (CPE) 5.2.x
  • WebSphere Application Server (WAS) 7.0.0.23 / 8.5.5.x
  • FileNet Workplace XT 1.1.5.2

Attached is readme.txt file. To download click here.

You Might Also Like

2 Comments

  • Reply Sami November 8, 2018 at 4:48 pm

    Hi,

    I have the same problem exactly, WorkplaceXT is deployed already on client servers and file appletParameters.properties already include Jace.

    The only difference that appletParameters.properties file don’t have “pe/trusted=pe, pe3pt, psclient, javaapi, Jace, wcm, peResources” line .. should I include this line too ?

    Other applets are working fine, only process related applets not working.
    I checked permissions and there’s no problem in them, also I’m using HTTP not HTTPS

    Kindly advice and thanks in advance…
    Regards

  • Reply Junaid Azam November 12, 2018 at 1:37 pm

    Hi SAMI,

    Can you please share appletParameters.properties file. Secondly, you must need to append/replace accordingly following lines:
    # PE Applets Default jar/versions
    pe/trusted=pe, pe3pt, psclient, javaapi, Jace, wcm, peResources
    pe/archive=wcm.jar, wcmResources.jar, pe.jar, psclient.jar, psResources.jar, peResources.jar, pe3pt.jar, javaapi.jar, Jace.jar, p8cjares.jar

    Note: This line must be included:
    pe/trusted=pe, pe3pt, psclient, javaapi, Jace, wcm, peResources for opening applets successfully.
    Once done, recreate WAR and EAR files.
    Redeploy XT on WAS and verify please. If you still hang on, let me know. Thanks.

  • Leave a Reply

    error

    Subscribe