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Cannot Install Cognos BI Using issetup on Linux

IBM Cognos

Cannot Install Cognos BI Using issetup on Linux

By Junaid Azam / Mar 16, 2020

After downloading and trying to install IBM Cognos Real Time Monitoring in gui or graphical mode, it generates error:

Cannot install Cognos BI using issetup on Linux. libXm.so.4 is missing

./issetup: error while loading shared libraries: libXm.so.4: cannot open shared object file: No such file or directory

cannot_install_cognos_bi_using_issetup_on_linux

Environment:

  • WebSphere Application Server (WAS) 9.0.0.7
  • Cognos Real Time Monitoring (RTM) 10.2.1
  • Case Manager (ICM) 5.3.3.5
  • Oracle 11g 11.2.2.0.1

Solution:

For Cognos 10.2, you must install both the 32-bit and 64-bit OpenMotif packages.

  • openmotif.x86_64 (RHEL)
  • openmotif.i686 (RHEL6)
libxm.so.4_missing
  • Run issetup command again.
  • Installer will be prompted properly without any error as demonstrated in below screenshot:
cognos_10.2.1_supported_environments

For more details, please visit these tech notes:

 

1 Comment

  1. kavya July 23, 2020 at 11:28 AM
    Great read! Thank you for such useful insights.

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