{"id":36,"date":"2018-07-09T06:02:30","date_gmt":"2018-07-09T06:02:30","guid":{"rendered":"http:\/\/iparagons.com\/blog\/?p=36"},"modified":"2021-11-15T13:12:53","modified_gmt":"2021-11-15T08:12:53","slug":"unable-to-save-or-edit-desktop-settings-in-icn-3-0-3","status":"publish","type":"post","link":"https:\/\/iparagons.com\/blog\/2018\/07\/09\/unable-to-save-or-edit-desktop-settings-in-icn-3-0-3\/","title":{"rendered":"Unable to Save or Edit Desktop Settings in ICN 3.0.3"},"content":{"rendered":"

Unable to save or edit desktop settings in icn problem? Sometimes, When you’ve upgraded ICN from 2.0.3.x to 3.0.x version, desktops in ICN<\/a> cannot be edited or save changes and you only have option to close settings without saving properly. Even though when you’re trying to create a new desktop, save\/save and close<\/strong> buttons don’t respond.<\/p>\n

\"Unable<\/p>\n

In this scenario, there is nothing captured in logs files but when you try to run icn in debug mode, in java console it through TypeError: button is undefined<\/strong> and TypeError: this._adminAccessConfig is null <\/strong>like here:<\/p>\n

\"ibm<\/p>\n

Solution for Unable to Save or Edit Desktop settings in ICN:<\/h3>\n

To solve this problem please perform the following steps:<\/p>\n

    \n
  1. Backup and then delete the following from the web-inf\/classes<\/strong> folder:
    \n\/com
    \n\/netscape
    \n\/org
    \nwcversion.properties<\/li>\n
  2. Once the directories are removed, un-deploy Content Navigator and clear the Websphere cache.<\/li>\n
  3. Then run the following ICN Configuration and Deployment steps again:-<\/li>\n<\/ol>\n